Published: 24 May 2018
The following policy has been reviewed and published to communicate our commitment to the data protection and privacy of our clients. This policy statement has been reviewed and updated in accordance with The General Data Protection Regulation legislation effective from 25 May 2018.
Please note that we are a part of Vaccination UK, Ltd.
We only request information and collect data that is required and relevant to the service in which you have come to us for. We collect personal data about you and your medical history either during the appointment booking process or during your travel health consultation. The personal data that we typically record includes:
We collect necessary personal data information from our patients in a number of ways including:
In some cases, we may, with your consent, receive and then record personal data about you from third parties, such as your GP who may have referred you to us, or your employer should you be referred to us for a business-related trip of vaccination requirement arranged and paid for directly by your employer for you.
We will only request necessary information about you that allows us to effectively deliver the care and services that you wish us to provide. We will advise you if providing some personal data is optional.
Subject to applicable laws, we may monitor and record calls, emails, text messages, social media messages and other communications in relation to our dealings with you. We will do this to ensure an appropriate standard of care, for regulatory compliance, self-regulatory practices, to protect the security of our communications networks and systems, to check for unlawful content, obscene or profane content, for quality control and staff training, and when we need to see a record of what has been said. We may also monitor activities on our network and systems where necessary for these reasons and this is for our legitimate interests or that meet other legal or regulatory obligations.
We will process your personal data in a way that complies with the General Data Protection Regulations. The processing of this information is for the following reasons:
We may also process your personal data in accordance with The General Data Protection Regulations:
Subject to applicable data protection laws we may share your personal data with:
Information will only be kept in in accordance with the retention periods outlined by our regulator, the Care Quality Commission (CQC). Retention of your patient data will be in accordance with legal and regulatory requirements. We will retain your personal data after you have received travel healthcare/vaccination services at our clinic based on our legal and regulatory requirements. Information may be held for longer periods where the following apply:
Your rights are as follows:
Please be aware that some or all of these rights may be restricted due to specific legal requirements that requires us to retain or process your data.
You may exercise these rights by contacting us via:
You have the right to complain to the Information Commissioner’s Office which can be found at https://ico.org.uk/. It has enforcement powers and can investigate compliance with data protection law.
For further information please contact us via:
Vaccination UK Ltd,
The Data Protection Officer
John Hart
21a Brand Street
Hitchin
SG5 1JE
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Sussex Travel Clinic Ltd. Registered in England No 06207031. Copyright © 2021
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