Sussex Travel Clinic are pleased to announce the opening of their new Worthing Travel Clinic.

The clinic is located at 23 Farncombe Road, Worthing, West Sussex, BN11 2AY

 

 

 

 

 

Opening hours…

Hove Clinic Opening Times
Monday – 10-7 pm
Tuesday – 9 -2 pm
Wednesday – 9-7 pm
Thursday – 3-7 pm
Friday – 9-4 pm
Saturday – 9-1 pm

Worthing Clinic Opening Times
Monday – 9-7 pm
Tuesday – 9-7 pm
Wednesday – 3-7 pm
Thursday – 9 -7 pm
Friday – 9-2 pm
Saturday – 9-1 pm

 

To book an appointment please call 01903 254774 or book online

Sussex Travel Clinic were proud to sponsor the Burgess Hill School for Girls t-shirts on their recent trip to Uganda.

 

A party of 31 staff and students from Burgess Hill School for Girls went to a village in Uganda, Kabubbu to assist with the building of a new foster home. The group rasied over £10,000 to help the Quicken Trust with this project.

 

It is the schools 3rd visit to Uganda, where they have previously built a home for our adopted orphan and to build an extension to the Maternity Unit, which is now saving lives.

 

Whilst  there, the girls also undertook ‘Development’ Challenges’, where a group visits a home and has a £100 budget to make a sustainable difference to a family. In addition, the group took part in the Literacy Project out there, which helps the primary school children with their English.

 

New research by the Foreign and Commonwealth Office (FCO) has found that half (50%) of all British travellers don’t check that they are covered before an adventurous holiday experience.

Up to half of young Brits surveyed fail to check that their insurance covers risky pursuits. 4 out of 5 admitted to taking to taking part in more adventurous behaviour when on holiday.

Medical treatment can cost thousands abroad so make sure you are fully covered when you travel.

For more information read the full press release on the FCO website

 

 

 

Reports suggest an increase in Hepatitis A infection in travellers with a history of recent travel to Egypt. Since November 2012 80 cases have been reported in the following European countries: Denmark, Germany, the Netherlands, Norway, Sweden and United Kingdom. The cases that have occurred have been reported from travellers who visited different areas of Egypt and include the popular red sea resorts of Sharm-El-Sheik and Hurghada. Of the 80 cases reported almost no travellers were vaccinated prior to travel.

Advice for Travellers

Hepatitis A is an infection spread through contaminated food and water. It causes liver inflammation and jaundice. It is commonly found in overcrowded conditions where hygiene is poor.

All travellers going to Egypt and other risk areas should ensure they have received a Hepatitis A vaccine prior to travel.

1 dose is required and if a booster is give 6-12 months after the first dose immunity lasts for up to 30 years.

Follow strict personal food and water hygiene rules:

• Don’t drink or clean your teeth with tap water.
• Drink bottled or boiled water only. Check the seals of bottled water have not been tampered with.
• Use chlorine water purification tablets as an alternative where boiling is not possible, as they kill most bacteria and viruses.
• Be careful what you eat. Foods that carry a higher risk of illness include: salad, raw fruit and vegetables, unpasteurised dairy products, reheated food, undercooked or raw shellfish, take aways and street food and food that has been allowed to sit around at room temperature.
• Carry an alcohol hand gel to use if you can not wash your hands.

If you have recently returned from Egypt and feel unwell you should seek advice from NHS 111 or your GP and tell them of your recent travel history.

To book for a Hepatitis A vaccine please call the clinic on 01273 749100 or book ONLINE

 

Sussex Travel Clinic

Results of Annual Survey

 

Our annual survey was carried out for a 2 week period from 25/3/13 to 8/4/2013 

106 surveys were handed out. 68 were completed. 64% completed. 

Results 

100% of people surveyed would recommend our service to a friend. 

Initial Contact

Excellent – 82%

Very good – 16%

Good – 2%

Average- 0%

Below average- 0%

Telephone Reception 

Excellent – 82%

Very good- 16%

Good – 2 %

Average- 0%

Below average- 0% 

Clinic Reception 

Excellent – 82%

Very good- 15%

Good- 3%

Average- 0%

Below average- 0%

Standard of Care

Excellent – 91%

Very good- 7%

Good- 2%

Average- 0%

Below average- 0% 

Quality of treatment 

Excellent – 91%

Very good – 7%

Good- 2%

Average- 0%

Below average- 0%

 

Attitude of staff 

Excellent – 91%

Very good – 7%

Good- 0%

Average- 0%

Below average- 0% 

Expertise of staff 

Excellent – 92%

Very good – 5%

Good- 3%

Average- 0%

Below average- 0% 

Confidence in staff

Excellent – 92%

Very good- 6%

Good- 2%

Average- 0%

Below average- 0% 

Our premises facilities 

Excellent – 79%

Very good – 19%

Good- 2%

Average- 0%

Below average- 0% 

The overall service 

Excellent – 89%

Very good –9%

Good- 2%

Average- 0%

Below average- 0% 

Website 

56 clients 82% used our website.

Excellent – 87.5%

Very good – 10.5%

Good – 0%

Average-2%

Below average- 0% 

Would you recommend us to someone else?

68 clients 100% would recommend our service to someone else. 

Is there anything we could do to improve our service? 

3 clients commented on lack of parking.

Our response:‘There is pay parking usually available in the central part of the street; unfortunately we are not able to offer parking facilities for clients at this time’ 

2 clients commented on lack of tea and coffee facilities.

Our response:‘The waiting room is used by several companies located within the building and it is therefore difficult for Sussex Travel Clinic to provide drinking facilities. We will raise this issue with other companies based within the clinic and try and address this issue’

1 client said the sign outside was not visible enough.

Our response:‘We are currently in the process of having a new sign designed for Sussex Travel Clinic and hopefully this will be more visible to clients’ 

1 client commented on that they had been unable to get through on the phone.

Our response:‘Sussex Travel Clinic is in the process of having anew phone system set up and hopefully this will alleviate the problems of not being able to get through to the clinic. There will be the option to leave a message if the phone is engaged. We also have an online booking facility available on our website’ 

1 client commented that the chairs in the main reception needed a clean.

Our response:‘Sussex Travel Clinic is not responsible for the chairs in the main waiting room and will raise this issue with the landlord who provides the seating in the main reception’ 

Comments 

Some comments included: 

‘Good service, no complaints’ 

‘Good easy to use website’ 

‘Very helpful, knowledgeable and easy to book’ 

‘Really friendly and efficient’ 

‘Brilliant’ 

‘Very helpful advice’ 

‘All perfect’ 

‘Pain free injections’ 

 

Did anyone see Mary and Martha last week?

Love Actually writer, Richard Curtis, wrote this moving and very tragic story for Comic Relief 2013 about two mothers who lose their sons to malaria. It certainly has got us all talking in travel clinic.

The films story tells the tale of two mothers who meet in Zimbabwe following the deaths of their sons from malaria.  Martha, played by Brenda Blethyn, loses her son Ben after he gives away his ­malaria tablets and she and  Mary, played by ­Hollywood actress Hilary Swank, form an unlikely friendship and team up to campaign for malaria prevention.

Richard Curtis was inspired to write the story after hearing about Jo Yirrell, whose son Harry worked in Ghana in 2005. Jo lost her son Harry to malaria after he gave away his malaria tablets to the locals in Ghana. Harry had an amazing adventure in Ghana, he helped build a school, met a local girl and fell in love. He saw the local community suffering from malaria and in a selfless act he gave away his malaria tablets. On his return home to the UK, Harry became sick with symptoms of malaria and was admitted to hospital and sadly passed away.

Before Harry died, Jo had little knowledge about malaria. However, since Harry’s death in 2005 she has campaigned and raised awareness of malaria through her role as an Ambassador for the UK based charity – Malaria No More. Jo also speaks at Travel Medicine study days in the UK educating health care professionals by sharing her experience. I have had the pleasure of meeting this inspirational woman who has dedicated her life to campaigning to try and prevent unnecessary deaths from malaria. I am sure Jo has saved many lives and Harry would be extremely proud of all his mum has achieved.

Malaria Facts

• Worldwide there are 219 million cases of malaria every year.
• Sleeping under a mosquito net saves lives – nets cut malaria cases in children by half and reduce child deaths by 20%
• A child dies from malaria every minute.
• Every year, over 660,000 people die from malaria, over 90% of these deaths are in Africa.

Source – http://malarianomore.org.uk/malaria#quick-facts

How can you help?

• Make a donation by visiting http://malarianomore.org.uk
• Donate a mosquito net – leave your mosquito net behind when you return to the UK. You don’t need a mosquito net here and by leaving it for locals in areas where malaria is present you will be helping to save lives.

If you need to discuss malaria recommendations for the countries you are travelling to , pick up malaria tablets or buy a net – Call the clinic on 01273 749100.

 

 

 

 

 

Sussex Travel Clinic – Colossal Cake Sale 2013

Doing the best you can 

Last year alone over £160,000 was raised by some 700 cake lovers across the country in aid of Help For Heroes. So if you have decided to take part in this year’s Colossal Cake Sale then you will know that, while it’s an exciting time and a worthy cause, there are lots of things to think about. Once you’ve signed up to the web site and received your 2013 fundraiser pack to help you then the next step is to contact people who are willing to help out.

They could be anyone from neighbours, friends, families or even local businesses. If you know of anyone who can make a good cake or is a keen baker (including yourself) then it’s always worth getting in touch to ask for their assistance. Most people are willing to help out a worthy charity.

 And even if they aren’t up to the task of baking there is always the option to sell merchandise from the official web store.

 Now that you have help…

 …where do you host your event? It all depends on how big you are expecting your event to be. You might even consider choosing your event first so you know how many people you need. There are many areas in your local community where you can set up your event.

Perhaps a local school has provided help from pupils. So why not host it at their school? Or maybe a church that you attend. What about an area in your town square thereby attracting the most attention?

And, of course, with the bake sale being held between 20th April and 5th May who knows maybe the weather will hold out and you know of a particularly glorious park that’s just crying out for such a worthy event. It’s all about doing your best to help brave servicemen and women by raising charity for their cause.

With such a wide range of mosquito nets available it is often hard to know which net to choose. It really does depend on what type of trip  you need the net for. If you are backpacking and space is limited the Ultra net may be the most suitable as this net comes in a very compact bag. If you are camping then the Care Plus Pop Up Dome net or the Lifesystems Geo Net would be ideal. Here we look at the different nets available.

If you are travelling to an area where malaria is present we recommend you purchase a net with long lasting impregnation (LLI) in. These nets are impregnated with chemicals that last for up to 2 years and a mosquito will die on contact if it lands on the net. The World Health Organisation (WHO) recommend these if you are visiting a malaria risk area.

1. The Lifesystems Ultra Net £19.99

Advantages – the lightweight, compact design means it will fit snuggle in your backpack without taking up too much room. Weighs only 200 g. Has LLI.

 

 

 

 

 

2. The Careplus Pop Up Dome Mosquito Net – £27.99

Advantages – Self supporting net, no hanging kit required. Compact and lightweight for travel- 400 g. Has LLI. Ideal for camping or for those staying in different places night after night as it does not need to be hung up. Watch the video….

 

 

3. Mosinet Double Mosquito Net -£47.99

Advantages – another self supporting net that has LLI. Repels and kills insects on contact.

 

 

 

 

 

4. The Care Plus Combi Box Mosquito Net – £37.99

Advantages – very versatile net that can be hung in four different ways. Ideal for use anywhere. Double net with LLI. Watch the video…

 

 

5. The Lifesystems Geo Net – £49.99

Advantages – a self supporting freestanding net that can be used if you are sleeping outdoors. Requires no hanging kit and has LLI.

 

 

 

 

 

All of these nets are available to buy in clinic or online via our sister site –FREE UK DELIVERY

 

Sussex Travel Clinic would like to wish all our customers a  very Happy Christmas and New Year.

Clinic Opening Times

Monday 24/12/12 – Closed

Tuesday 25/12/12 – Closed

Wednesday 26/12/12 – Closed

Thursday 27/12/12 – 9 – 7 pm

Friday 28/12/12 – 9-5 pm

Saturday 29/12/12 – 9.30 – 1 pm

Sunday 30/12/12 – Closed

Monday 31/12/12 – 9- 3 pm

Tuesday 01/01/2013 – Closed

Wednesday 02/01/13 – 9- 5 pm

Usual hours after 02/01/13

 

You can still book an appointment over the Christmas period by using our ONLINE booking facility.

If you feel unwell over the Christmas and New Year period we recommend you call your GP. If you do not have a GP please call NHS direct on 0845 4647.